Answers, as they really work
Every page here describes the mechanism that exists today, not a promise. When you are charged, how to cancel, what happens if a physician does not prescribe, shipping, refills and which states we serve.
Published September 15, 2026. Updated September 15, 2026.
When am I charged?
Nothing is charged at checkout. Your card is verified with a $0 authorization and the first-month price is charged only after a licensed physician approves treatment.
Read the answerHow do I cancel?
Cancel anytime by emailing support. No phone calls, no cancellation fees, no retention scripts. Cancellations take effect at the end of the current billing cycle.
Read the answerWhat happens if a physician does not prescribe?
If the reviewing physician decides GLP-1 treatment is not appropriate for you, you are not charged. Nothing was collected at checkout, so there is nothing to refund.
Read the answerHow does shipping work?
Discreet shipping is included in every plan and is designed for delivery in 5 to 7 business days from the pharmacy. Damaged or missing shipments reported within 14 days are replaced at no charge.
Read the answerIs Majesta Health available in my state?
Care is planned in 48 states. Louisiana and Mississippi are waitlist-only. Each state page names the state medical board and the telehealth rules that apply.
Read the answerHow do refills and the 30-day cycle work?
After the first month, the standard monthly price is charged every 30 days and each refill ships on the same cycle. A reminder email goes out 3 days before each charge.
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Still have a question? Email support@majestahealth.com. Full policies: Billing Policy, Terms of Service, State availability.