Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including: name, email address, date of birth, physical measurements (height, weight), health history, shipping address, and payment information. We also collect information automatically through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use your information to:

• Provide and improve our telehealth services
• Facilitate consultations with licensed physicians
• Process prescriptions and deliver medication
• Process payments and manage subscriptions
• Send you updates about your treatment and care
• Comply with legal and regulatory requirements
• Improve our website and user experience

3. Health Information (PHI)

Your protected health information (PHI) is handled in accordance with HIPAA regulations. We maintain strict administrative, technical, and physical safeguards to protect your health data. Please see our HIPAA Notice for more details.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Licensed healthcare providers for treatment purposes
• Licensed pharmacies to fulfill prescriptions
• Payment processor for billing (CorePay, when checkout opens)
• Service providers who assist our operations
• As required by law or legal process

5. Cookies and Tracking

On our general marketing pages we use cookies and analytics tools, which may include Google Analytics and, when advertising is active, an advertising pixel, to understand how visitors use our website and to improve our services. These tools load only after you accept our cookie banner, and you can decline or change your choice at any time.

We do not load third-party advertising or analytics trackers on pages that handle protected health information, including our medical assessment, checkout, patient welcome, and account pages. We do not send protected health information to third-party advertising or analytics platforms. This practice follows U.S. Department of Health and Human Services guidance on the use of online tracking technologies by HIPAA-covered entities.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to: access your personal data, request correction or deletion, opt out of marketing communications, and request a copy of your data. Contact us at support@majestahealth.com or by mail at 30 N Gould St #11161, Sheridan, WY 82801. Email: support@majestahealth.com to exercise these rights.

8. Contact Us

For questions about this Privacy Policy, please contact us at support@majestahealth.com.